Refund Policy

Refund Policy


Return Policy

You may return most new items with tags still attached, odor and pet hair-free, within 14 days of delivery for full store credit. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). To return an item please PM or email us at enchantedse@gmail.com.

Non Refundable

If there are any make-up stains, deodorant marks, or strong perfume smells the item will be sent back to you with no refund.  Original tag must still be attached.

 

Exchange

Please make sure to email us the item you would like to replace your current item for, or send your request with the item you are returning.  

 

The following items are all FINAL sale and cannot be returned

  • Holiday Items
  • Leggings
  • Sale Items